Exchange & Refund Policy
We accept returns in brand new condition with original packaging, which means tags attached to all design, jewelry bags and gift box, for a full refund. If you’re in Canada, you have 7 days to return your items after you receive your shipment. If you’re outside of the Canada, you have 14 days.
How long does it take to process a return?
This normally takes between 7-10 business days. Once we receive your return we will need a couple of days to process this. Then your bank will process the refund. We will be sure to send an email out to you as soon as your return has been processed.
How can I do an exchange?
We are currently unable to process exchanges. If you would like to exchange an item, please return the original item(s) for a full refund and place a new order.